Scholar Hub

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Frequently
Asked Question

A traditional consultant works for one agency and shows you universities that pay their highest commission. Scholar Hub is a marketplace — you compare consultants, read verified reviews, see transparent pricing, and pick who fits your goals.

Yes. Every consultant completes KYC — government ID, SSM business registration (for Malaysian entities), address proof, and professional credentials. The verified badge means a human on our team reviewed those documents.

Creating a student profile, browsing consultants and universities, reading reviews, and getting matched is free. You only pay when you engage a specific consultant. Prices are visible up front on every profile.

Absolutely. Many students come to Scholar Hub for a second opinion after an agent's shortlist, or for a specific service like SOP review or visa support even if they got their offer elsewhere.

40+ study destinations including USA, UK, Canada, Australia, Germany, France, Ireland, Netherlands, Singapore, New Zealand, Japan, South Korea, Italy, Spain, UAE, Poland, Sweden, Finland, and more.

We score every consultant and university against your background, target country, subject, budget, and preferences. Each match comes with a "why this match" explanation. You always make the final choice.

Yes. Every consultant profile has a "Free Consultation" or "Message" button. Introductory calls of 15–30 minutes are usually free — check each consultant's specific terms.

Every engagement includes a dispute resolution path. If a consultant fails to deliver, our support team arbitrates and, where applicable, facilitates a refund. Repeat offenders lose their verified badge.

Yes. We walk you through discovery and application for scholarships you qualify for — JPA, Yayasan Khazanah, MARA, Petronas, Bank Negara, Chevening, Fulbright, DAAD, Australia Awards, and university merit awards.

Typical timeline is 4–8 months. Fastest students (already have IELTS/TOEFL, know their target country) can move in 2–3 months. Starting from scratch usually takes 8–12 months.

Yes. Our Supervisor Discovery module lets you search academic supervisors by research area, university, country, and ORCID-linked publications. Send inquiries directly through the platform — no cold emails.

Every document is encrypted at rest, sharing is controlled by you, and you can revoke access anytime. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and, where applicable, EU GDPR.

Yes. Scholar Hub is open to students worldwide. Our consultant network includes advisors across Malaysia, Singapore, Indonesia, and the Middle East who work with local and international students.

Students explore, get matched, and hire. Consultants list services, receive leads, and manage engagements. If you're both, you can hold both roles on one Scholar Hub account.

We don't lend directly, but we partner with education loan providers who specialise in study-abroad students — MARA loans, private lenders, and international providers who understand the Malaysian student profile abroad.

Every review is from a student with a verified completed engagement. Reviews can't be posted anonymously, edited beyond 24 hours, or bought. Consultants can reply but can't delete. Policy violations are moderated by our team.

Yes. Many consultants specialise in MBA — GMAT/GRE prep, application strategy for M7/T15 US schools, INSEAD, LBS, Cambridge Judge, Oxford Saïd, NUS, Nanyang, ASB (KL), and Nottingham Malaysia MBA.

Yes. All consultations happen online — video calls, document sharing, chat — so students in Kuching, Kota Kinabalu, Johor Bahru, Ipoh, or Alor Setar get the same access as students in KL or PJ.

You can pause an engagement anytime through your dashboard. If work has been delivered, you pay for that work; unearned advance is refundable. Full policy is in Terms of Service.

Sign up for a Consultant account and complete KYC verification. Once approved, publish your profile and service packages. Onboarding usually takes 5–7 working days.

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